Testimonials Policy

We do not publish customer testimonials and / or imagery unless we have explicit permission in writing, either postal or emailed to us.

Some of the military medal frame orders we have fulfilled have been an emotional journey for both our customers and Bigbury Mint staff. Often, the medals mounted in our military medal display frames tell a story, sometimes happy, sometimes sad, always thought provoking. Seeing a family member’s medals cleaned, re-ribboned and mounted in a hand made medal frame can evoke sincere emotion, particularly when the medal display immortalises the memory of old soldiers long passed on.

Bigbury Mint and it’s staff will always respect the privacy of our customers, their relatives and their ancestors.

If we have mistakenly posted a testimonial or an image that you did not wish to share, please contact us and we will immediately remove the post, page or imagery and confirm in writing that we have done so.

Our privacy statement amplifies the above and explains how we deal with customers sensitive details.