Bigbury Mint are extremely well practised in the care and restoration of medals.
If you are sending your medals in to be framed, mounted or cleaned please ensure they are suitably protected (bubble wrap or “Jiffy” envelope).
Please send your medals to;
Bigbury Mint Ltd
Unit 1
River Park
Ermington
Devon
PL21 9NT
United Kingdom
Please ensure you include your contact details with the medals!
We strongly recommend that your medals are sent using Royal Mail Special Delivery or International equivalent(1) as they can be tracked and traced for peace of mind. We will always return medals using a Special Delivery Service. When we receive your medals we will contact you to confirm receipt and to discuss the work you require. We will always clean medals and renew ribbons at no extra cost unless we are specifically asked not to.
Should you have any questions about sending your medals, please CONTACT US
(1) Bigbury Mint will not be responsible for any customs charges. Please ensure you complete customs forms correctly such that any charges incurred are paid by the sender.
Medals are mounted ready for wear and then placed on a block within the frame. This allows for the easy removal and replacement of the medals as required, meaning they can be removed for wear on parade or for cleaning.
The medals will hang from the block at a slight angle much as they would if they were being worn on the chest.
Medals are not mounted ready for wear and instead are placed flat against the frame backing with the medal ribbon secured through a slot. This means that the medals cannot be removed from the frame and cannot be worn.
